Privacy Policy
Last Updated: March 2026
Introduction
Fem_Black Charitable Organisation (NPO Number: 649-632) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, make donations, subscribe to our newsletter, or contact us. We comply with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
When you interact with Fem_Black through our website, we may collect the following information:
- Full name
- Email address
- Phone number (if provided via our contact form)
- Messages and enquiries submitted through our contact form
- Newsletter subscription details
- Donation transaction information (processed securely via PayFast)
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your enquiries and messages
- To send you our monthly newsletter (only if you have subscribed)
- To process and acknowledge donations
- To keep you informed about our programmes, events, and community initiatives
- To improve our website and the services we offer
- To comply with legal and regulatory requirements
3. Legal Basis for Processing
We process your personal information on the following lawful grounds:
- Your consent (e.g. subscribing to our newsletter or submitting a contact form)
- Legitimate interest in furthering our charitable mission and communicating with supporters
- Compliance with legal obligations under South African law
4. Donations and Payment Security
All donations are processed through PayFast, a trusted and PCI-DSS compliant payment gateway. Fem_Black does not store your credit card details or banking information. Please refer to PayFast's Privacy Policy for details on how they handle payment data.
5. Newsletter and Email Communications
If you subscribe to our newsletter, we will use your email address to send periodic updates about our work. You may unsubscribe at any time by contacting us at Femblack001@femblack.org. We will never sell or share your email address with third parties for marketing purposes.
6. Sharing of Personal Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist in operating our website and communications (e.g. EmailJS for form submissions)
- When required by law or to comply with legal proceedings
- To protect the rights, safety, or property of Fem_Black or others
Any third parties we work with are required to handle your information in accordance with POPIA.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or damage. Our website uses secure protocols and we limit access to personal information to authorised personnel only.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for a reasonable period to allow us to respond and follow up.
9. Your Rights Under POPIA
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal requirements.
- Objection: You may object to the processing of your personal information.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your information is handled, please contact us:
- Email: Femblack001@femblack.org
- Phone: +27 72 584 5709
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
